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Title

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Hardware Retailer

Description

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We are looking for a dedicated hardware retailer to join our team with expertise and customer focus. As a hardware retailer, you are responsible for selling, advising, and presenting hardware, tools, and accessories. You competently advise customers in choosing the right products, answer questions about application and maintenance, and ensure an appealing presentation of goods in the store. Your tasks also include receiving goods, inventory management, and stocktaking. You work closely with suppliers to keep the assortment up-to-date and attractive. A friendly approach to customers, reliability, and an interest in craftsmanship are essential for this position. You should enjoy sales and consulting, have technical understanding, and be able to keep an overview even in stressful situations. Experience in retail or hardware is an advantage but not mandatory. We offer you a varied job in a motivated team, opportunities for further training, and performance-based pay. If you enjoy working with people, are interested in tools and hardware, and want to be part of a successful company, we look forward to your application.

Responsibilities

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  • Advising and assisting customers
  • Selling hardware, tools, and accessories
  • Presentation and maintenance of product range
  • Receiving goods and warehouse management
  • Conducting inventories
  • Processing orders and complaints
  • Cooperation with suppliers
  • Cash register activities
  • Maintaining the sales area
  • Supporting promotional activities

Requirements

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  • Completed training in retail or similar
  • Technical understanding and interest in craftsmanship
  • Friendly and confident demeanor
  • Teamwork and reliability
  • Good German language skills, spoken and written
  • Experience in sales is an advantage
  • Willingness to work flexible hours
  • Customer orientation
  • Resilience
  • Initiative

Potential interview questions

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  • What experience do you have in sales?
  • How do you deal with difficult customers?
  • Why are you interested in hardware?
  • How do you stay informed about new products?
  • How do you organize your work in the warehouse?
  • Which tools do you know particularly well?
  • How would you advise a customer who is unsure?
  • How do you handle complaints?
  • What are your expectations of your employer?
  • Are you willing to work on Saturdays?